Saturday, March 24, 2007

Singtel mio (Absolutely Ludicrous)

Well I finally signed up for the SINgtel mio (Major-problem, Inferior-services, Overspoofed-badly) Its worse off then when it was separately sold. One of my pet peeves, is its billing over stages. Its charging us up front and then returning us the money the next month making thousands of dollars through bank interest rates. Then charging us 50 cents if we refuse to pay the exorbitant fees.

1st. mio Voice
Absolutely voiceless, can't use calling cards, have problem dialling 019, 013, and all those numbers which were so useful before. It may have incoming & outgoing calls free within Singapore, but all the other functions fall in other packages which are chargeable. The voice quality absolutely sucks! Where is the clear voice technology so clearly touted a few years ago.

2nd. mio Mobile
The mio Mobile is an additional S$15 on top of your normal charges, but obviously this is good for those whole phone bills hit more than S$50 a month. Else those who stay within their S$25, need not apply. But once again, I found through the net, that this is among the cheapest plans available. Unlimited calls through the internet.

3rd. mio Broadband
The are no differences, except that it is so much more slower than before. It is but cheaper than Qala and M1 broadband. Except that it cannot be brought around with you, but being a Singtel mio customer allows you full access to all Wireless@SG functions.

Well what ever the problems, within the coming months either the mio will shine else it will surely bomb, literally driving the oversized nail through the SINgtel coffin!

Thursday, February 15, 2007

Singtel, M1, Starhub. Who has the Cheapest Mobile Price Plan?

Singtel Mobile

Pros:

Cheapest Handset price with 2-year plan. Subscription Fees per month decrease every year, by 5th year, no subscription fees. Allowed to get a new handset every 12-months. Auto-roam to highest number of locations in the world. Red Reward Points (no more now)

Cons:
Highest call charges. 1st 5-mins, charged by the minute, subsequently charged in 6-sec blocks. To get a Customer Service Officer (CSO) takes an average time of 10-15 minutes. the Hello! Shops have very long waiting queues with average time to get something done being 2 to 3 hours during peak periods.


M1 Mobile

Pros:
M1 points can be to purchase many different items displayed at their website. Great IDD calling rates. Super Off-Peak Rates which are almost half of Peak Rates. Subscription charges decrease over 4-years, 5th year onwards, no subscription. Great price plans. Allowed to upgrade to newer handsets every 18-months at a very low price. Customer Service is great, immediately or about 1-minute.

Cons:
Call charges are structured almost like Singtel. 1st 1-minute charged followed by 6-sec blocks. M1 shop queues are long.

Starhub Mobile

Pros:
Call charges are billed in 1-sec blocks. Lowest call charges. Great price plans but not as well structed as M1 Mobile. Customer Service at Starhub Shops have places for customers to sit and weight. Every 12-months handsets can be changed but at a premium price.

Cons:
Subscription charges are never reduced no many how many years you are with Starhub Mobile. Have to call Customer Service to get discounts and upgrades. Have to wait an average time of 12-minutes to get hold of a CSO.